Privacy Policy
Last updated: April 2026
1. Introduction
Welcome to Mayson ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered trading platform.
2. Information We Collect
We collect the following types of information:
- Account Information: Email address, name, and authentication credentials
- Exchange API Keys: Encrypted API keys for connected exchanges (Binance, Bybit, Coinbase, Kraken)
- Trading Data: Trade history, portfolio balances, and transaction records
- Conversation History: Messages exchanged with the Mayson AI assistant
- Usage Data: How you interact with our platform, features used, and preferences
3. How We Use Your Information
We use your information to:
- Provide and improve our AI trading services
- Execute trades and manage your portfolio on your behalf
- Send price alerts and portfolio notifications
- Generate tax reports and portfolio analytics
- Ensure platform security and prevent fraud
- Comply with legal and regulatory requirements
4. Data Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for API keys at rest
- TLS 1.3 encryption for data in transit
- Regular security audits and penetration testing
- Secure cloud infrastructure with SOC 2 compliance
5. Data Sharing
We do not sell your personal data. We may share information with:
- Connected exchanges to execute your trades
- Service providers (hosting, analytics) under strict data protection agreements
- Regulatory authorities when required by law
6. Your Rights
You have the right to:
- Access and export your data
- Correct inaccurate information
- Delete your account and associated data
- Withdraw consent for data processing
- Object to automated decision-making
To exercise these rights, visit our Account Deletion page or contact us at privacy@mayson.ai
7. Data Retention
We retain your data for as long as your account is active. After account deletion, we may retain certain data for up to 7 years to comply with financial regulations and tax reporting requirements.
8. Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
Email: privacy@mayson.ai
Address: Mayson HQ, Dubai, UAE